Apna Aonla
Apna Aonla
Last Updated: June 10, 2026
AapnaAonla is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we process it, and how we protect your rights under the Indian Information Technology Act, 2000.
We collect and process the following information to facilitate your marketplace experience:
Your personal information is used strictly to run the marketplace operations, including: processing checkout orders, resolving disputes, sending status alerts, improving search results, and maintaining security features. We will **never sell, rent, or distribute** your data to third parties for marketing purposes.
We use cookies to maintain your active login sessions and store preferences (such as your chosen location and theme setting). Session tokens are generated securely and stored using encrypted cookies (`SameSite=Lax`, `httponly`). This information is destroyed upon logout.
By registering an account and placing orders, you explicitly consent to receive transactional notifications and order alerts via WhatsApp, SMS, or email sent from our servers or third-party gateways.
We maintain a strict zero-sharing policy. Your personal information, transaction history, contact details, and location data are kept strictly confidential. We do not sell, exchange, rent, or share your data with any external marketing agencies, advertising networks, or third-party corporations. Your data is used exclusively to facilitate your direct transactions on Apna Aonla.
We understand that some orders are highly personal, such as wellness products, pregnancy tests, and pharmacy prescriptions. To protect your privacy, all such items are shipped in 100% plain, unmarked, tamper-evident sealed packaging. There are no outer labels indicating the contents of the package, ensuring complete discretion. No one except you will know what you ordered.
Our delivery partners undergo comprehensive professional training with strict code-of-conduct guidelines. They are instructed to handle packages with care, deliver them silently and respectfully, protect customer anonymity, and refrain from discussing or questioning the contents of any delivery. You can choose to have your package left at your doorstep (contactless delivery) to maintain absolute privacy.
Under the Indian IT Act 2000, you have the right to request access to, correction of, or deletion of your personal data. You may request account deletion by emailing us. Please note that certain transaction and order data must be retained for legal compliance and accounting requirements.
If you wish to execute your data rights, request account deletion, or ask privacy questions, please email us at: support@aapnaaonla.com.