Privacy Policy

1. Introduction

AapnaAonla is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we process it, and how we protect your rights under the Indian Information Technology Act, 2000.

2. Information We Collect

We collect and process the following information to facilitate your marketplace experience:

• Account Details: Full name, email address, password hash, and user account type.
• Contact & Delivery: Delivery address, GPS coordinates (latitude/longitude), and mobile phone number.
• Transaction History: Selected products, purchase orders history, payment status, and UPI transaction IDs.

3. How Data Is Used

Your personal information is used strictly to run the marketplace operations, including: processing checkout orders, resolving disputes, sending status alerts, improving search results, and maintaining security features. We will **never sell, rent, or distribute** your data to third parties for marketing purposes.

4. Sessions and Cookies

We use cookies to maintain your active login sessions and store preferences (such as your chosen location and theme setting). Session tokens are generated securely and stored using encrypted cookies (`SameSite=Lax`, `httponly`). This information is destroyed upon logout.

5. Communication Consent

By registering an account and placing orders, you explicitly consent to receive transactional notifications and order alerts via WhatsApp, SMS, or email sent from our servers or third-party gateways.

6. Data Deletion Rights

Under the Indian IT Act 2000, you have the right to request access to, correction of, or deletion of your personal data. You may request account deletion by emailing us. Please note that certain transaction and order data must be retained for legal compliance and accounting requirements.

Privacy Queries

If you wish to execute your data rights, request account deletion, or ask privacy questions, please email us at: support@aapnaaonla.com.